Intelligent Fulfilment

Putting thought into action

Warehouse facilities

Designed to fit.

We can set up our physical warehousing operation with any back office and IT requirements you need, delivering an individual service that fits your business.

Our central location and our expertise in UK and European Distribution make IF an ideal partner for both UK based businesses and overseas operations looking to trade in the UK and Europe.

Warehousing

  • Flexible warehouse with pallet, block stack and pick bin areas
  • Mezzanine fulfilment areas
  • Container destuffing/stuffing
  • Bulk storage
  • Bulk despatch
  • Pick/Pack despatch
  • Reworking
  • Repackaging
  • Re-labelling
  • QC
  • Secure cages and carousels
  • Carrier integration
  • Stocktaking
  • Pre-delivery inspection
  • Special labelling
  • Pallet supply
  • Returns handling
  • Worldwide distribution services
  • Full logistics support for non-residential importers
  • Cross docking
  • Reverse logistics

Customer service and back office

We will fully integrate with your Customer Service Operation or provide all or any of these functions for you, from taking calls to collecting payments.

  • Customer service provision
  • Call centre operation
  • E-mail response
  • Telephone response
  • Order taking
  • Order processing
  • Online management information provision
  • Additional management information
  • Customer branded documentation
  • Customer branded documentation with logo
  • Database management
  • Inventory control
  • Replenishment recommendations
  • Delivery pre-booking
  • Consignment tracking
  • Web shop provision
  • IT integration
  • Invoice & statements on behalf of customer
  • CC payment receipt
  • Sales ledger and credit control
  • Product insurance
  • Returns processing

Putting thought into action